RETURN, EXCHANGE & REFUND POLICY

EXCHANGES

We have 7 days exchange policy, it gives you an option to exchange items purchased within 7 days of receipt of the item.

Guidelines for Exchanges:

  • The product should be in its original, unworn, unused, unwashed, and undamaged condition.
  • A minimal reverse shipping fee of INR 149 per product will be charged for exchange and will be deducted from the coupon code issued.
  • Exchange is allowed once per order.

In order to exchange a product, please drop us a whatsapp on 9310388922  and we will process your request. Kindly share your order id to make the process seamless.

Once the exchange request is received, our courier partner will pick up the product from your doorstep as soon as possible. Please be available to handover , if not picked on the attempt, the request will be marked as failed.

After receiving the returned product, the product will pass through a quality check process. Once the product passes the quality check, a coupon code minus the reverse shipping charge(Rs149/pc) will be issued which you can use to purchase anything from the website within 3 months.

RETURNS

We have 7 days return policy, it gives you an option to return items purchased within 7 days of receipt of the item only if the product is defective (Images and Video required).

Please note:

  • There might be a minor colour difference between the actual product and the pictures shown due to screen resolution issues. Please do not ask for return on the basis of this.
  • The product should be in its original, unworn, unused, unwashed, and undamaged condition.
  • Minor damages like stones, mirror pulled off etc might happen during transit are not covered under return/exchange policy.

In order to return a product, please drop us a whatsapp on 9310388922 and we will process your request. Kindly share your order id to make the process seamless.

Once a return request is received, our courier partner will pick up the product from your doorstep as soon as possible.Please be available to handover , if not picked on the attempt, the request will be marked as failed.

After receiving the returned product, the product will pass through a quality check process, if there was a manufacturing error, a refund will be processed.

REFUND POLICY

Refund is only available in the form of coupon code.However if there is a manufacturing defect, refund would be processed to your bank account.

Please note that for all orders except those of manufacturing defects, refund against return will be given as a coupon code equalling the amount you have paid for the order minus the reverse shipping charge of 149 per product.

CANCELLATION POLICY

If you need to cancel your order, please send us a whatsapp on 9310388922 within 6 hours of placing the order.Please note that some orders are shipped immediately and it may not always be possible to cancel.

Any amount paid will be refunded.Please note that this might take 5-7 days to reflect depending on the mode of payment.