RETURN AND EXCHANGE POLICY

As a company policy, we provide free of cost exchange of your order in case of a manufacturing defect or a wrong size sent by us (than what you ordered).

In such an instance, kindly drop an email on orders@desinoor.com or whatsapp on 9310388922 along with the pictures of the product within 24 hours from date of delivery.

In case you wish to exchange the product for the different size or style, you can place an exchange request by dropping an email on orders@desinoor.com or whatsapp on 9310388922 within 7 days from date of delivery.There is an extra charge of Rs 149 for the same.

In case you wish to cancel an order, kindly email on orders@desinoor.com or whatsapp on 9310388922 within 24 hours of placing the order.

GUIDELINES FOR VALID EXCHANGE:

1. Exchange can be done within 7 days from the date of delivery

2. Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging are eligible for exchange.

3. Please mention your name, address, number, email and order id on the parcel.

4. The cost of shipping i.e. Rs 150 will be borne by you.